Help: beginner questions, simple answers
On your first day, questions will come up: where do I tap, where do I type, where did my money go? This page keeps those questions in one place. Remember, this is an unofficial guide site. Accounts, balances and payments all live in the official lobby. Here we only point the way.
Your first visit: what to read, in what order
You don't need to read everything at once. Going one step at a time in this order keeps things least confusing:
- Learn to recognise the real lobby, so you never type into the wrong page.
- Open an account, then log in once and just look at the menus.
- Before depositing, read the payments lesson and set your own limit.
- Find out in advance where the lobby's live chat is, in case something goes wrong.
What new players ask most
What should I have ready to open an account?
Usually an active Bangladeshi mobile number in your own name and a new password. Which box takes what is shown separately in the register lesson.
How do I know which page to log in on?
Login happens only in the official lobby. The steps are in the login lesson. To check an address is real, read both the official lobby and fake sites lessons.
Where do I get the app for my phone?
Only from the Android or iOS button inside the lobby. Stay away from unknown APK sites. Details: app download lesson.
How do I make my first deposit with bKash, Nagad or Rocket?
Open the lobby cashier, choose your wallet, then follow exactly what the lobby shows. Separate lessons: bKash · Nagad · Rocket. The big picture: payments lesson.
Should I take a bonus or not?
Read the terms first, especially what you must complete before a withdrawal. Whatever the lobby says is final. Plain explanation: bonus lesson.
Who do I talk to when something goes wrong?
The live chat inside the lobby. How to write a clear message is in the support lesson. Never put a password or OTP in chat. For news: @BD_7u777.
Which Telegram channel is the real one?
t.me/BD_7u777. If a channel with a slightly different spelling asks you for money or a code, don't reply.
I sent money but my balance didn't change. What now?
First find the transaction ID in your wallet's message. Then send that ID and a screenshot to the lobby's live chat. If you sent to the wrong number, any refund depends on the platform's rules, so check the number twice before you send.
Is there an age limit?
Yes. You cannot open an account under 18. Ways to set your own limits: responsible play.
If your answer isn't here
Log in to the lobby, tap the live chat icon and describe the problem in a line or two. For money issues, include the transaction ID. If someone asks you to move outside the chat to a personal number, or wants money sent to an "agent" wallet, stop. Real support doesn't work that way.
Open live chat in the official lobby
This is not the official site, only a learning guide. 18+. Play within your own limits.